Rural Banking stack-3 Or The Magic of Conversations

Natural language(NL) enables a lay person to communicate in writing with a machine. Allowances are made for creole language(if that is widely used), multiple languages can be leveraged, spelling and grammatical mistakes are not hurdles and slangs are ok. This allows a potential borrower to have a conversation with a bank of his/her choice. Today, in our lab, we are working on NL as a key tool to address the complexities of multilingual Asian markets, especially rural and small-town communities.