Why Product Teams Risk Surrendering Judgment to Algorithms

AI is tremendously helpful in the hands of a skilled operator. It can accelerate research, generate insights, and support better decision-making. But here’s what the AI evangelists won’t tell you: it can be equally damaging when fundamental AI risks are ignored. The main risk is a gradual transfer of product strategy from business leaders to technical systems—often without anyone deciding this should happen. Teams add “AI” and often report more output, not more learning. That pattern is consistent with long-standing human-factors findings: under time pressure, people over-trust automated cues and under-practice independent verification, which proves especially dangerous when the automation is probabilistic rather than deterministic (Parasuraman & Riley, 1997; see all sources listed below). That’s not a model failure first; it’s a system and decision-making failure that AI accelerates.